Blog
16
03
2017

Booking instructions for free and discounted ferry tickets on Naviera Armas 2017

If you are registered in any of the Transvulcania Naviera Armas 2017 races (Ultramarathon, Marathon, Half Marathon or Vertical Kilometer) and you want to benefit from the free ferry tickets born out of the sponsorship deal we signed with our main sponsor Naviera Armas, you just need to follow these steps.

  • If you reside out of La Palma, follow the steps described on point A)
  • If you reside in La Palma, follow the steps described on point B)

a) Steps for race participants who DO NOT reside in La Palma

If you don’t reside in the island of La Palma, the process begins through the website  www.navieraarmas.com. The steps are quite simple, like you were buying a standard ticket:

1.- Choose your journey with destination to La Palma from any other island in the Canaries.

2.- Pick your dates (bear in mind that the promotion applies only from Monday the 8th of May to Tuesday the 16th of May).

3.- Choose the number of people (runners and companions), accommodation, discounts and wether you are traveling with a vehicle or not.

4.- In rates, choose OPTION 1.

5.- When you come to the Passengers information screen, insert your personal information and check the acceptance of the travel conditions.

6.- If everything is correct, you will be able to check the price breakdown in the next page:

  • If you are registered as a runner in Transvulcania, your ticket will be FREE.
  • Accompanying travelers will have a 10% discount on their rates.
  • Cars and vehicles will not benefit from a discount.

6.- If you don’t show up in the database, please bear in mind that your registration as a runner is not immediately mirrored here. Depending on the overall number of admissions and cancellations on a given race category, it is entirely normal than the update takes a few working days.

GENERAL CONDITIONS FOR RUNNERS NOT RESIDING ON LA PALMA

The promotion includes a free return ticket to La Palma for runners registered on Transvulcania Naviera Armas 2017, from any other island in the Canaries.

  • In addition, a 10% discount will apply to all travel companions of the runner, as long as their booking is processed simultaneously and for the same travel dates and times.
  • Vehicles do not benefit from a discount.
  • The discount applied to the travel companions will be based on the current general rates.
  • The range of dates that applies to the promotion is from Monday the 8th of May 2017 to Tuesday the 16th of May 2017. Beyond this range the promotion does not apply.
  • Bookings are subject to availability. Tickets are non-transferable and non-refundable.
  • To benefit from this promotion, you need to have a confirmed race bib for the race, and this will be checked with the organizers.
  • For passengers residing on the Canary Islands, their residency will be checked through SARA, the online system put in place by the Ministry of Development (we recommend to have an updated certificate of residence) and checked against their original DNI (Spanish ID Card).
  • If in doubt, you may contact our Call Center at 902 456 500 if calling from Spain and +34 928 300 600 if you call from abroad.
  • We are at your disposal Monday to Sunday from 8:00 AM to 8:00 PM, Canary Islands time (9:00 AM to 9:00 PM in the timezone of Madrid).

b) Steps for race participants who reside in La Palma

If you reside in La Palma, you just need to fill the form MODELO-SOLCICITUD-DE-DESPLAZAMIENTO-TRANSVULCANIA 2017 (in Spanish). Once completed, you will need to send it to marketing@naviera-armas.com

GENERAL CONDITIONS FOR RUNNERS RESIDING ON LA PALMA

  • The promotion includes a free return ticket for every runner with a confirmed race bib for Transvulcania 2017, in a journey departing from La Palma and with destination to any other island of the Canaries.
  • In addition, a 10% discount will apply to all travel companions of the runner, as long as their booking is processed simultaneously and for the same travel dates and times.
  • Vehicles do not benefit from a discount.
  • The discount applied to the travel companions will be based on the current general rates.
  • The deadline to travel is till the 31th of July 2017. Make your booking before 16th of April 2017.
  • All form fields are required. Applications with blank or wrongly completed fields will not be processed.
  • Bookings are subject to availability. Tickets are non-transferable and non-refundable.
  • To benefit from this promotion, you need to have a confirmed race bib for the race, and this will be checked with the organizers.
  • Naviera Armas will send back the booking reference and its deadline to your e-mail address.
  • For passengers residing on the Canary Islands, their residency will be checked through SARA, the online system put in place by the Ministry of Development (we recommend to have an updated certificate of residence) and checked against their original DNI (Spanish ID Card).
  • If in doubt, you may contact our Call Center at 902 456 500 if calling from Spain and +34 928 300 600 if you call from abroad.
  • We are at your disposal Monday to Sunday from 8:00 AM to 8:00 PM, Canary Islands time (9:00 AM to 9:00 PM in the timezone of Madrid).

 

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